Privacy Policy | solar-synth

Introduction

solar-synth ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

Information We Collect

We collect several types of information from and about users of our website and services:

Personal Information

Name and contact information (email address, postal address)
Child's age and educational needs
Program preferences and enrollment details
Communication preferences

Technical Information

IP address and browser type
Pages visited and time spent on our website
Referring website addresses
Cookie data (see our Cookies Policy for details)

How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our financial education services
To communicate with you about programs and enrollment
To respond to your inquiries and support requests
To send relevant educational content and updates (with your consent)
To analyze website usage and improve user experience
To comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

Consent: When you provide explicit consent for specific purposes
Contract: When processing is necessary to provide services you've requested
Legitimate interests: When we have legitimate business reasons that don't override your privacy rights
Legal obligation: When required by law

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in operating our website or conducting our business (under strict confidentiality agreements)
When required by law or to respond to legal process
To protect our rights, property, or safety, or that of our users
With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure data transmission using encryption
Limited access to personal data by authorized personnel only
Regular security assessments and updates
Secure storage and backup systems

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

Your Rights

Under applicable data protection laws, including GDPR, you have the following rights:

Access: Request a copy of the personal data we hold about you
Rectification: Request correction of inaccurate or incomplete data
Erasure: Request deletion of your personal data
Restriction: Request limitation of processing in certain circumstances
Data portability: Receive your data in a structured, commonly used format
Objection: Object to processing based on legitimate interests
Withdraw consent: Withdraw consent at any time (without affecting prior processing)

To exercise any of these rights, contact us at [email protected].

Children's Privacy

Our services involve working with children, but we do not knowingly collect personal data directly from children under 16 without parental consent. Parents or guardians provide information on behalf of their children when enrolling in programs.

International Data Transfers

Your data is primarily stored and processed within the United Kingdom. If we transfer data outside the UK or European Economic Area, we ensure appropriate safeguards are in place to protect your information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last updated" date.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

Email: [email protected]
Address: 47 Merchant Square, Glasgow G1 4BL, United Kingdom